drivers + crew
Simply put? We have the best crew in town. From drivers to call-takers to dispatchers, the members of Team Ride share a common thread: to work hard, stay courteous and kind, and thoroughly enjoy the mountain lifestyle of our Vail Valley community.
We strive to embody the true meaning of the word “team”, and that camaraderie shines through to our clients, day in and day out.
quick facts: drivers
Peace of Mind
We don’t mess around…every driver has passed background checks through both the Colorado Bureau of Investigation and the FBI
All ride taxi drivers all live right here in the Valley! This means they know the area; the roads; and how to safely drive in often-inclement Rocky Mountain weather
Clean and Comfortable
Drivers are held to strict regulations by the Colorado Public Utilities Commission (PUC). Such requirements include completing DOT medical exams; keeping all licenses current; and undergoing regular driving record reviews. Read more about PUC driver guidelines here
The Local Spin
Our drivers are often dubbed “concierges on wheels”, because they’re all locals who are savvy on things like where to go for the best margarita to the fastest route to Golden Peak’s Gondola to the upcoming shows at Ford Amphitheater. Pick their brain next time you hail a ride!
quick facts: office operations
When you talk to one of our call-takers or dispatchers, they’re sitting in ride taxi’s world headquarters right in the heart of the Vail Valley! There’s some sort of comfort knowing we have a real-life presence in town, instead of an outsourced customer service hotline in another state, right?
If drivers are our arms and legs, our phone-answering crew is the “brain” of the operation! They work long shifts answering calls and coordinating the taxi jigsaw puzzle to ensure logistical perfection in delivering estimated wait times, taking reservations, and making sure we arrive on time for pick-ups
When you call our phone #, you’ll always be able to talk to a real person 24/7/365…and you can be sure they’re smiling on the other end of the line!